Terms and Conditions

Welcome to Upfront Transportation. By using our website and services, you agree to the following terms:

1. Service Description Upfront Transportation provides non-emergency medical transportation (NEMT). Our services are subject to availability and scheduling.

2. Scheduling and Cancellations Rides should be scheduled in advance. Please notify us as soon as possible if you need to cancel or reschedule a ride to avoid potential fees.

3. User Consent for Communication By providing your contact information, you agree that Upfront Transportation may contact you via phone, email, or SMS regarding your appointments. You acknowledge that message and data rates may apply for SMS.

4. Insurance and Payments We work with major insurance providers, including Medicare and Medicaid. Patients are responsible for any co-pays or private pay balances not covered by insurance.

5. Limitation of Liability Upfront Transportation is not liable for delays caused by traffic, weather, or circumstances beyond our control.